FAQs
What types of products does ElectroBytes offer?
At ElectroBytes, we offer a curated range of high-quality tech accessories. Our selection includes fast-charging power banks, advanced wireless earbuds, computer monitors, headsets, gaming mouse pads, and more — ideal for tech enthusiasts whether you're at home, at work, or on the go.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also visit our Track Order page for real-time updates on your shipment.
What is your return policy?
We have a 30-day return policy. If you wish to return an item, it must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. Please contact us at electrobytes9@gmail.com to initiate the return process.
How long does shipping take?
Shipping times vary by location. In the UK, it typically takes 5–8 business days, while orders to the US can take 7–12 business days. For Canada, expect 8–14 business days, and other international locations may take 10–20 business days. Please check our shipping policy for more details.
Do you offer free shipping?
Yes! We offer free shipping on orders over £30 within the UK. Shipping costs for other locations are calculated at checkout based on your order weight and destination.
What should I do if my order is delayed?
If your order is delayed by more than 7 business days past the estimated delivery date, please reach out to us at electrobytes9@gmail.com. Delays can occur due to customs, weather, or other external factors beyond our control.
What if I receive a damaged or incorrect item?
Please inspect your order upon reception. If you find that your item is defective, damaged, or incorrect, contact us immediately at electrobytes9@gmail.com so we can evaluate the issue and make it right.
Can I exchange an item?
The fastest way to get the item you want is to return the item you have and make a separate purchase for the new item once the return is accepted. Please reach out to us for assistance with the return process.
How can I contact ElectroBytes for further questions?
If you have any additional questions or need assistance, feel free to contact us at electrobytes9@gmail.com. We're here to help!